Terms & Conditions

Offers are not valid in conjunction with any other special / bonus offers and subject to stock availability. Goods sold are not returnable without prior approval and a Return Merchandise Authorization (RMA) number. You may obtain an RMA number by contacting Premium Plus Dental Customer Service through email or phone. Returns and claims must be made within 7 days of delivery. Cost incurred by return goods will be at the sender's expense. Goods returned for credit or exchange must be unmarked and in a re-sellable condition.

Shipping / Delivery Policy

Please inspect your package immediately upon receiving, before signing for the delivery. Do not sign for or accept delivery of any packages that are visibly damaged without first inspecting their contents. If the merchandise appears to be damaged due to shipping, please refuse delivery of the item and notify our customer service department immediately.

In the event you have signed for a shipment and you subsequently find there to be damage that was concealed by the packaging, do not throw away the packing materials or cartons or there will be no basis for a claim to file on your behalf. Concealed damage is damage that occurred either at the packing facility or during shipment that is not obvious without removing the packaging. If you discover concealed damage, stop unwrapping or un-packaging the shipment and contact our customer service department immediately.